Day 1

July 17

Afternoon 14.00 Check-in
14.30 Pre-conference workshop
How to get published in Academic Journals, by Gary McLean
17.30 Welcoming Reception University of Famalicão

Day 2

July 18

Morning 9.00 Check-in
9.30 Welcoming Session
Vice-Chancelor of Lusíada Universities, Professor António José Moreira
Rector of Lusíada University of Famalicão, Professor Rosa Moreira
Conference Chair & Dean of Business and Economics Faculty, Professor Elizabeth Real
President of CLEGI, Professor Rui Silva
10.00 – 11.00 Keynote Speech We have global knowledge: Why don’t they use it?, by Professor Gary MClean
11.00 – 11.30 Coffee-break
11.30 – 13.00 Parallel Sessions Knowledge and Engineering Management
|Room A2 |
Knowledge-Based Development in the Knowledge Economy
|Room A3|
#182 “Generalized Dependent Competing Risks for Imperfect Maintenance” Makram Krit #101 “A Descriptive Analysis on the Role of Education in Economic Development: A Theoretical Perspective” Muhammad Hussein Noure Elahi and Parivash Jafari
#184 “Quality Assurance in a Busy Tertiary Hospital in South East Asia” Sook Muay Tay #125 “Innovativeness, innovation strategy, technological capabilities, and dynamic capabilities: their impact on firm’s export performance”
Margarida Vicente, José Luís Abrantes, Mário Sérgio Teixeira and Cláudia Seabra
#193 “Service Quality Analysis at a Public Hospital: The Case of the Internal Medicine Department of Saint Joseph Hospital” Isa Felix, Manuela Sarmento and António Rosinha #181 “What ‘Impedes’ the Globalisation of Knowledge? The Case of Knowledge-Intensive Service Industry”
Yuan-Ling Chen, Yu-Chin Lee, Julia Lin and Yung Chung Wei
#104 “A Review of Literature on Lean Manufacturing and the Value Chain” Cidália Oliveira, Elizabeth Real de Oliveira and Pedro Ferreira #187 “The Choice of the University Abroad: A Conceptual Model”
Elisete Queijo
13.00 – 14.30 Lunch Break at DUX Restaurant
Afternoon 14.30 – 15.30 Keynote Speech
Exploring Knowledge Management in Quality Management Process: Implications for Organizational Performance, by Professor Mesut Akdere
15.30 – 16.00 Coffee-break
16.00 – 17.30 Parallel Sessions Consumer-centric knowledge in the new economy
|Room A2|
Co-Creation of Value in Services
|Room A3|
#165 “Green consumer behaviour: consumer attitudes towards electric cars in Portugal”
Joel Vaz and Moritz von Schwedler
#115 “Competitive Advantage of Organizations through Value Exchange: University – Enterprise” Arlindo Monteiro Marinho, Rui Silva and Ângela Silva
#117 “What Influences Consumers Choice of Mandatory Prescribed Drugs”
Hugo Barbosa, Ferreira Pedro and Elizabeth Real de Oliveira
#140 “Costumer Interaction and Companies’ Strategy: A Conceptual Approach” Carmen Marques, Irina Saur-Amaral and Joaquim José Gouveia
#121 The Impact of Brand Website on Business Management Software Sales – Case Study of a Market-leading Company
Miguel Correia and Paula Arriscado
#152 “With a Little Help of my Customers: Value Co-Creation as Starting Point of Service Business Model Development” Sven M. Laudien and Birgit Daxböck
#175 “If you touch you buy! Need for touch as an antecedent of brand experience and purchase intention”
Nadine Moreira and Pedro Ferreira
#166 “The transformation of wholesale (B2B) telecommunications products into true services” Luis Costa
20.30 Conference Dinner

Day 3

July 19

Morning 9.30 – 11.00 Parallel Sessions Knowledge and Engineering Management
|Room A2|
Knowledge-Based Development in the Knowledge Economy
|Room A3|
#113 “Concurrent Engineering in the Development of New Products using APQP and Quality Gates” J.P. Dourado, R.G. Silva and A.M. Silva #126 “Export commitment and firms’ export performance: the process through innovativeness and marketing capabilities”
Margarida Vicente, José Luís Abrantes, Mário Sérgio Teixeira and Cláudia Seabra
#124 “Expanded Social Circles: Efficient query on social graphs” Rui Lima #186 “Sustainable Policies and Practices – a twofold Approach for Successful CSR in a Government of India Enterprise”
Mehul Chauhan and Satyendra C Pandey
#137 “Optimization of Resources in the Organizations by reducing the proliferation of Individualized Management Systems” Manuel Rebelo, Gilberto Santos and Rui Silva #151 “Overcoming the “European Paradox”: the role of Regional Innovation Systems (RIS) translating R&D investments into economic and employment growth”
Ricardo Moutinho, Arnaldo Coelho and José Pires Manso
#138 “Development of an automated tool to consolidate information about Portuguese administrative parishes” Fábio André Lopes de Oliveira and Vítor Pereira  #196 “Multinominal Logistic Model to Understand the Gender Difference in Brand Engagement”
Paula Rodrigues and Raquel Reis
11.00 – 11.30 Coffee-break
11.30 – 13.00 Parallel Sessions HRD’s Role in Knowledge Management
|Room A2|
Knowledge and Engineering Management
|Room A3|
#107 “Is job satisfaction an explanatory factor of business failure? Inter-sectoral empirical analysis for Spain” Montserrat Manzaneque Lizano, Regino Banegas Ochovo and Alba María Priego de La Cruz #170 “Measuring Supply Chain Knowledge Management (SCKM) Performance based on Double / Triple Loop Learning Principle” Asher Ramish, Haris Aslam and Khurram Shehzad
#118 “Understanding employer branding”
Pedro Ferreira and Elizabeth Real de Oliveira
#156 “Operations Management and Marketing in the Vending Machines Sector in Portugal” Telma Santos, Ângela Silva and Raquel Reis
#143 “Understanding the Relation Between Interorganizational Career Advancement and Voluntary Turnover”
Sven M. Laudien and Jana Gruner
#180 “Problems and Difficulties in Measurements Productivity in Services” Pellegrino Manfra
#168 “Mediator role of knowledge sharing intention between perceived behavioral control, subjective norm and personal attitude – knowledge sharing relationship”
Ugur Yozgat, Ömer Faruk Oktar and Ahmet Murat Özkan
#149 “Emergy Signature for Human Services in Portuguese Traded Resources” Cecília Martins and Carlos Rego
13.00 – 14.30 Lunch Break at DUX Restaurant
Afternoon 14.30 – 16.00 Parallel Sessions Co-Creation of Value in Services
|Room A2|
Knowledge-Based Development in the Knowledge Economy
|Room A3|
#127 “The interactions between clients and providers of marketing activities” Maria Antónia Rodrigues and João F. Proença #158 “Innovation in Business Management by using Business Model Generation (BMG)”
Luiz Fernando Campos, Vanessa Estela Rolon, Elton Schneider, Elizeu Alves, Abraão Lima, Elaine Hobmeir and Marcelo Piuma
#159 “Co-creacion de valor con los futuros graduados: una propuesta para la universidad española” Gloria Caballero, María Jesús López, Lorenzo Rodriguez and Jesús Fernando Lampón #191 “Importance of Knowledge of Intellectual Property in a Changing Economy”
Ingrida Veiksa
#198 “Smells Like Hospital? Time Perception in a Scented Area: The Case of Hospital da Arrábida” Joana Afonso and Pedro Ferreira #194 “Sustainable Development and the Importance of Virtual Communities”
Manuela Sarmento, Antonio Rosinha and Diamantino Durão
#189 “Connection Between CRM and Retailers’ Sucess” Ivana Plazibat, Ivan Peronja and Senka Borovac-Zekan #123 “Capital Strucutre in Small Business of the City of Itabira – Minas Gerais”
Wendel Silva, Tancredo Vieira and Alfredo Melo
16.00 – 16.30 Coffee-break
  Afternoon 16.30 – 17.30 Parallel Sessions Benchmarking and Best Practices in Knowledge
|Room A2|
Benchmarking and Best Practices in Knowledge
|Room A3|
#114 “A Benchmarking Study on Organizational Creativity and Innovation Practices in High Technology Industries”
Fernando Sousa and Ileana Monteiro
#128 “The Mutual Interactions Between Growing Volume of Knowledge Accumulation and the Imporvements of Information and Communication Technologies”
Özcan Karahan
#142 “Benchmarking Between Military and Civilian Environment: case study for leadership gap’s formation for feminine gender”
Carlos Rouco, José Gois Horácio, Mónica Rodrigues and Nélia Câmara
#188 “Knowledge Infrastructure Capabilities and Knowledge Management: Case of an Indian Public Sector Undertaking”
Satyendra C Pandey and Andrew Dutta
16.30 – 17.30 Parallel Sessions HRD’s Role in Knowledge Management
#141 “Organisational Learning Model in Leadership Based on Better Practices”
Carlos Rouco, João Vieira Borges, Nuno Lemos Pires, Miguel Freire and Ana Lucia-Casademunt
#195 “Investment on Continuing Education: what is the impact on inteleectual capital and market value companies?”
Luís Diniz
#197 “Developing an Employer Brand Index: Conceptual Implications” Ivo Cardoso, Pedro Ferreira and Elizabeth Real de Oliveira
17.30 – 18.00 Closing Session